FAQ

WHAT IS THE RETURN POLICY?

You can return most items within 15 days of receipt for a full refund. Items must be unused and in their original packaging. Visit our Returns and Refunds page for more details.

HOW LONG DOES SHIPPING TAKE?

Standard shipping typically takes 5-7 business days. Expedited shipping options are available and usually take 3-4 business days. International shipping times vary by destination.

CAN I TRACK MY ORDER?

Yes, once your order has shipped, we will send you a tracking number via email. You can use this number to track your shipment on our Order Tracking page.

HOW DO I CONTACT CUSTOMER SERVICE?

You can reach our customer service team via email at support@azureluxe.store, We are available 24/7 to assist you.

WHAT ARE THE PAYMENT OPTIONS?

we offer a variety of secure payment options for your convenience. You can pay using credit/debit cards, PayPal, UPI and other trusted payment methods. We ensure a smooth and safe checkout experience for all our customers.

HOW DO I CANCEL MY ORDER?

To cancel your order, please contact our customer service team as soon as possible. If your order has not yet shipped, we will process the cancellation and issue a refund immediately.

CAN I CHANGE MY SHIPPING ADDRESS AFTER PLACING AN ORDER?

You can change your shipping address if your order has not yet been processed. Please contact our customer service team as soon as possible to make any changes.